Taj Exotica Resort & Spa, The Palm, Dubai

From the moment we stepped into the cool, fragrant lobby of the Taj Exotica, the outside world seemed to disappear. The building itself is breathtaking, with graceful architecture and interiors that blend elegance and comfort in perfect harmony. Our room was spacious, spotless, and tastefully decorated, with every detail considered — from the soft linens to the view that took our breath away each morning. However, what truly makes this hotel exceptional is not the marble floors or the ocean sunsets. It is the people. Every single person we met treated us not like customers but like honoured guests in their own home. Diksha, Joseph, Ayub, Shubham, Ananya, Pranshant, and Pallavi each brought their own warmth and professionalism, remembering our names, anticipating our needs, and making every interaction feel personal. On the beach, the attendants ensured our sun loungers were perfectly positioned, our towels were fresh, and cool drinks were never far from reach. Housekeeping kept our room pristine as if it were being prepared for a first arrival every single day. The chefs created meals that were as beautiful as they were delicious, and the waiters served with grace, timing, and a genuine smile that made every breakfast, lunch, and dinner feel special. Whether we were enjoying a quiet evening or a busy morning, their attention to detail and desire to please were always there. What impressed us most was how tirelessly everyone worked, often behind the scenes, to make sure our stay was perfect. It felt as though our comfort and happiness were not just part of their job but a genuine source of pride. The Taj Exotica is not simply a luxury hotel. It is a place where beauty meets kindness, where service is not just delivered but felt, and where you leave not just rested but truly cared for. We will treasure these memories — and we cannot wait to return.

The bedroom was clean, spacious, with a balcony. There was a kids’ club during December festive season. There was music at the pool. The bed was the most comfy beds ever. The breakfast was full with all different foods. Dinner was great. The pool restaurant was great but can have more variety

I loved everything, literally, everything. The room, the beds, the breakfast, the lobby, the necklace they gifted us on check in was soooo sweet. I loved the pool, the beach, their service, the staff, the food. I lovvvvved this hotel. Excellent job everyone there. I would definitely want to come back again.

In short it’s just an exceptionally great hotel from the moment you arrive the valet parking , no standing around waiting to check in you’re seated in comfortable seating greeted with a lovely cool refreshing drink , and gifted a seashell necklace which is a nice touch . Everything is taken care for You and your family. The pool is magnificent , it’s huge ,plenty of sun beds & the staff can’t do enough for you . Buckets of ice with bottles of water supplied from the pool staff . Cold towels The breakfast, lunch & dinner is as good a food you’ll eat . It’s cooking to a very very high standard We will 100% be back I’ve stayed at a few of the palms other hotel’s ( Atlantis,raffles, Hilton ) all fantastic also BUT the Taj imo is on another level . Many , many thanks for your outstanding customer care and amazing hotel

Stunning area and the location although out of everywhere was a big problem as well. Treated very well and customer service was impeccable. Breakfast buffet was one of the best I’ve had as well