Taj Exotica Resort & Spa, The Palm, Dubai

I liked room service and floor staff, all requests are handled quickly. Anything you require they will provide immediately. During checkin they upgrade the room and give us complementary coffee while preparing room. Dislike : I had breakfast at Palm Kitchen Restaurant and would like to share a gentle suggestion regarding hygiene practices. I noticed that staff were clearing used plates with bare hands and then serving food (which is requesting by guest ) without washing or sanitizing hands. They were also wrapping cutlery in napkins and touching the eating side of the utensils. It would be great if the management could look into improving these practices to enhance the overall dining experience.

The bedroom was clean, spacious, with a balcony. There was a kids’ club during December festive season. There was music at the pool. The bed was the most comfy beds ever. The breakfast was full with all different foods. Dinner was great. The pool restaurant was great but can have more variety

In short it’s just an exceptionally great hotel from the moment you arrive the valet parking , no standing around waiting to check in you’re seated in comfortable seating greeted with a lovely cool refreshing drink , and gifted a seashell necklace which is a nice touch . Everything is taken care for You and your family. The pool is magnificent , it’s huge ,plenty of sun beds & the staff can’t do enough for you . Buckets of ice with bottles of water supplied from the pool staff . Cold towels The breakfast, lunch & dinner is as good a food you’ll eat . It’s cooking to a very very high standard We will 100% be back I’ve stayed at a few of the palms other hotel’s ( Atlantis,raffles, Hilton ) all fantastic also BUT the Taj imo is on another level . Many , many thanks for your outstanding customer care and amazing hotel

Stunning area and the location although out of everywhere was a big problem as well. Treated very well and customer service was impeccable. Breakfast buffet was one of the best I’ve had as well

Taj Exotica exceeded our expectations. We stayed in luxury suite which was spacious and well functioning for a family. The location is great on the more peaceful side of Palm Jumeirah. The hotel has a true hotel feeling as it is not as huge as some other resorts in Palm. Taking taxi to visit Marina or downtown was easy and not expensive. Very nice beach and amazing views of the high-rise buildings while swimming. The pool area is beautiful but for more quiet day would recommend the beach. We chose full board and especially enjoyed Raia, Arabic restaurant with great outdoor terrace on top floor. In general food was great and there was variety of choice for our 5 day visit. We also had lounge access that offered afternoon drinks and magnificent sunset views. We really appreciated the hospitality of the staff in Taj Exotica.